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Our Privacy Policy: What We Collect and Why

When you open an account with mejaqq login, we ask for information that helps us verify your identity, process your deposits via DANA, OVO, GoPay and QRIS, and…

Account verification and identity checksPayment processing and withdrawal approvalAccount security and fraud prevention
mejaqq login Our Privacy Policy: What We Collect and Why
GET IN TOUCH

Privacy Questions? Reach Our Support Team

If you have questions about how we handle your data or want to request a copy of your personal information, our support team is ready to help. You can contact us through live chat, email or the in-app message centre. We aim to respond to data requests within seven business days.

Team online

Live Chat

Open the chat bubble in the bottom-right corner of the lobby. Our team is available 24/7 to answer privacy and account-security questions.

Email Support

Send your data request or privacy concern to our compliance team. Include your account email and a clear description of what you need.

In-App Message Centre

Log into your mejaqq login account, navigate to Settings and select Support. You can submit a privacy request directly from your dashboard.

HOW WE PROTECT YOU

Data Security, Retention and Your Rights

Your account on mejaqq login is protected by encryption and regular security audits. We store your data only as long as needed to operate your account and comply with local law.

Encryption & Security

Your login credentials, payment details and personal data are encrypted end-to-end. We run regular security checks and penetration tests to keep your account safe.

Data Retention

We keep your data for the duration of your account plus two years after closure, in case of disputes or chargebacks. Some records are kept longer where local law requires it.

Your Access Rights

You can request a full copy of your personal data, including all transactions and account history. Submit your request via live chat or email, and we'll prepare it within seven business days.

Update or Delete

Change your email, phone number or address directly in the Settings menu. To request deletion of specific data, contact support with details of what you want removed.

Account Closure

Close your account anytime via Settings. Your balance will be withdrawn to your original payment method, and your data will be handled according to our retention policy.

Contact Our Privacy Team

For detailed privacy concerns or data-protection queries, reach our compliance team at support. We respond to formal requests within the timeframe required by local law.

Frequently Asked About Our Privacy Policy

Players in Makassar, Denpasar and across Indonesia often ask how we use their information and what happens to it. Here are the questions we hear most, with clear answers about your privacy rights on mejaqq login.

We collect this to verify your identity and comply with local anti-fraud rules. Your name and date of birth help us match your account to your payment method — DANA, OVO, GoPay or QRIS — so deposits and withdrawals go smoothly. We also use this to confirm you're eligible to open an account, where local law permits.

We share only the minimum data needed to process your deposits and withdrawals. DANA, OVO, GoPay and QRIS providers receive your account email and transaction ID, nothing more. We never sell your personal information to advertisers or other sites. Some data may be shared with law enforcement where local law requires it.

We keep your data for two years after closure to handle disputes, chargebacks or refunds. Some records — like tax information — are kept longer where local law requires it. After the retention period ends, your personal data is securely deleted from our systems.

Yes. Contact our support team via live chat, email or the in-app message centre and ask for a data export. We'll compile your account details, deposit history, withdrawal records and all other personal information we hold. You'll receive it within seven business days at no cost.

We use session cookies to keep you logged in, functional cookies to remember your language and preferences, and analytics cookies to understand how you use the lobby. You can disable most cookies in your browser settings, but disabling session cookies will log you out. We do not use cookies to track you across other websites.

Change your password immediately via the Security settings in your account. Then contact our support team through live chat or email to report the incident. Our team will review your account for suspicious activity and help you restore it if needed. We keep all security logs for investigation purposes.

Eligibility to open an account depends on local law. We do not knowingly collect data from anyone ineligible. If you believe a minor's account has been created, report it to our support team immediately so we can investigate and close it if necessary.